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Communication features

Why do I see a red banner in the chat?

Red banner in chat

The red information banner that you see in your chat conversations is an important security notice regarding the exchange of contact details. As you can see in the screenshots, this banner contains instructions on how to exchange your contact details securely.

What the banner explains:

• Use the official “Share contact details” function next to the input field.

• All contact details exchanged via this feature are verified by LemonSwan.

• This verification confirms the authenticity of your match.

• It protects you from fraudulent contact requests.

This banner is part of our commitment to your safety and is designed to remind you how to share your personal contact details in a secure manner. By following these guidelines, you can ensure that your dating experience remains safe and authentic.

If you have concerns about a conversation or suspect fraudulent behavior, you can report these issues using the “Report Error” button at the bottom of your chat screen.

LemonSwan Team
Last updated: 10.11.25 Published: 4 hours ago
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